– Organizational Psychology extra credit

1.    Evidence Based Management combines _____________ and ___________ __________ to help collect information to base decisions on.
2.    _deep_________ level diversity is more important in the long run and is based on personality and values.
3.    The American with Disabilities Act requires employers to make ____________ _____________ for people with physical and mental disabilities.
4.    When someone overestimates their own influence on successes and overestimates the external influences on their failures, they are engaging ­­­­__in corr______ __________ bias.
5.    ____________ is the most dominant factor in determining personality.
6.    The idea that it is more important for employee’s personalities to match the organizational culture than specific job duties is known as __________ ____________ fit.
7.    Evaluative statements, either favorable or unfavorable, concerning objects, people or events are known as ____________.
8.    Uncertainty vs. avoidance is one of the factors in __________Framework for Assessing Cultures.
9.    Counterproductive Work Behavior can be predicted by job _____________.
10. Selecting the first alternative that is good enough is known as ____________.
Short Answers
11. What are two reasons an organization should promote strong ethical missions? (2 pts.)
12. What are some shortcuts in judging people? (2 pts.)
13. What is the most common way to measure and assess personality and what is the issue with it? (2 pts.)
14. Describe which impact of job dissatisfaction is occurring (5 pts.)
1.     Johnny likes his job and wants to stay. He feels that if he just holds on a little longer, things will be better.
2.     Susan will ask questions during all company meetings to describe the issues employees face.
3.     Victor gets frustrated when new policies are put in place and makes little effort to get to learn them. He doesn’t feel its necessary because things will just change again.
4.     Shana doesn’t bother learning new policies because she figures she’ll be gone soon, so it won’t matter.
5.     Zach takes part in employee focus groups and resources groups to try and positively influence the culture at his job.
15. What type of discrimination is occurring in the examples below? (5 pts.)
1.     Jim is African American. Whenever he brings up a concern about comments his fellow employees make about race, his boss tells him he’s being too sensitive.
2.     Tim always makes comments about what Sasha is wearing, which makes her uncomfortable.
3.     Vincent is Arab-American and he never gets invited to informal outside work events. When he asked, his co-workers said they didn’t think he’d want to go.
4.     Jack is an executive assistant and his boss tells him not to bother complaining about the tasks he’s given because no one would listen to him based on the status of his role.
5.     Ethan often will make fun of his coworker, Julie’s technical skills, saying women just don’t understand technology.
16. What is cognitive dissonance? (2 pts.)
17. What are two ways affect can be experienced? (2 pts.)
18. Explain emotional intelligence. (2 pts.)
19. What are four of the 8 common biases and errors in decision making? (3 pts.)
20. How are intellectual abilities relevant in organizational behavior? (3 pts.)
21. What are some ways that job satisfaction can positively influence the workplace? (3 pts.)
22. How can organizations reduce stereotype threat? (3pts.)
23. How can a worker’s emotional state affect their level of service and the customers themselves? (3 pts.)
24. What are some errors in perceptual judgement that interviewers can make in the interview process? (3pts.)