Data analytics case study

this is a data Analytics case study. 
Please read instructions and case background in the document and answer the questions for the case. 
Please use the case template in the document attached to write out the full case study.
Final submission should include include the excel spreadsheet with supporting data and a full written case in template format with frequency distributions and histograms for numerical variables, cross-tabulations, and other appropriate applications of PivotTables to break down and visualize the data.